We know there's nothing worse than getting a new product, opening up the box and having an issue. Whether it's with setup, a missing part, or simply brainstorming how to get started, 3Doodler's critically acclaimed customer support is here to help. With an average response time of less than two hours*, our mission is to get you creating (pun intended) quickly, or provide quick answers and solutions if you aren't able to.
The quickest way to reach us is by phone, email, or the form below. Phone support technicians are available during U.S. business hours. We will respond to all phone calls received outside of U.S. business hours within 1-2 days, a product of time zones being what they are.
To ensure the answer to your question isn't just a few clicks away, if you haven't already, please check out our Getting Started guides, FAQ, and troubleshooting guides for 3Doodler Create/+ and Start before contacting support.
For purchase order support, please contact us through email at [email protected].
* - Average time based on customer support requests from June-December 2018. This is not a guarantee that all requests will take place within that timeframe.