If you are having trouble, you may need to press the pen more firmly into the paper. Think of the 3Doodler like a pen. In order for the "ink" to hit the paper, the tip of the pen must touch the paper. We recommend creating an "anchor" with the filament by pressing down into the paper until you can see a little blob, making sure the plastic is anchored to the paper. Then you can freely lift off the page or move around.