We’re so sorry about that! Sometimes the courier can have a slight delay in the delivery process due to weather, high volumes of packages being delivered, and other reasons. Please feel free to contact our customer service by emailing us at firstname.lastname@example.org and we will be more than happy to look into your delivery.
Remember to always check your online tracking link first. If insufficient information is provided on the tracking page, feel free to contact us before contacting the courier, bank or any other provider.