Answer

Begin by charging your 3Doodler Start fully. This can take up to two hours. Ensure the pen is off when charging, and charge the pen until the light on the pen turns solid orange. Once it is charged, turn the pen on to see if it heats up. The light will turn from red to green when the pen heats up. This takes about 30 seconds, but can take up to two minutes.

Watch your pen closely during this time. If it sits too long, it will cool down as a safety feature and go into "standby mode."  If after two minutes it has not turned green, press the feed button once, and check it again.  If that doesn't work, send an email to [email protected] and we will get you 3Doodling in no time!

Category: Start Troubleshooting